Frequently Asked Questions

What airport should I fly into?

The nearest airport is John Glenn Columbus International Airport (CMH).  You may view their website by clicking here.

How far is the airport from Quest Conference Center?

Quest Conference Center is approximately 20-30 minutes from the Columbus Airport.

Can I bring my spouse or a guest with me?

Of course!  You may bring as many people as you like.  Each participant will need their own ticket.

Do I have to stay in one of the recommended hotels?

You do not need to stay in any of the recommended hotels.  We list them merely as a convenience to you and because of their close proximity to Quest Conference Center.

If I am driving, how do I get to Quest Conference Center?

From the North:  Take Interstate 71 South to Gemini Place (Exit 121).  At the end of the exit, turn left onto Gemini Place.  Turn right onto Orion Place.  Turn right onto Pulsar Place (first right after you cross Polaris Parkway).  The address is 8405 Pulsar Pl, Columbus, OH 43240.

From the South:  Take Interstate 71 North to Polaris Parkway (Exit 121).  At the end of the exit, turn right onto Polaris Parkway.  Take second right onto Orion Place.  Take the first right onto Pulsar Place.  The address is 8405 Pulsar Pl, Columbus, OH  43240.

What time should I book my flight to arrive at the airport?

You will want to arrive no later than early evening of Friday, October 20.  Saturday and Sunday will be packed days, so make sure you are well-rested to start.

When should I book my flight to depart?

Please plan on leaving Monday, October 23rd.  Sunday will be a full day, so it would be difficult to schedule a flight that evening without missing important content.

What if I have to cancel because of an unexpected scheduling conflict?

CANCELLATION/REFUND POLICY: Should you need to cancel for any reason, 45 days or more before the event, you will receive a credit on your account to use towards another Igniting Souls event. Credits must be used within 12 months from the date the credit is issued. No refunds or credits will be given for cancellations received less than 45 days before the event. You may transfer your registration to another person at any time. To request a credit or to transfer your registration to another person, please send an email to our Support Team.

What should I wear to the conference?

Wear what you want. Many attendees dress in business casual. Others wear jeans. Some wear suits. We want you to be comfortable with your own style.

What if I have dietary needs?

On the registration page we provide Standard, Vegetarian, and Gluten free options. Please contact our Support Team if your diet includes something beyond those 3 choices.

What kind of people attend this event?

We have attendees from all walks of life; corporate executives, business owners, university leaders, ministry personnel, teachers, personal trainers and public speakers are just some examples.

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